Terms of Service

1. The Service

AulaPay lets schools record groups, students and monthly fees, track which fees have been paid, generate receipts and send payment reminders by WhatsApp (opened on your own device) or by email.

AulaPay does not collect or hold money from your students or their families. Payments between you and your families happen outside the Service; AulaPay only records them.

2. Your account

• You must provide accurate information and keep your login details secure.
• You are responsible for all activity under your account.
• You must be at least 18 years old and use the Service for your professional activity (the Service is intended for businesses, not consumers).

3. Free trial, subscription and billing

• New accounts get a free trial of 14 days. No payment details are needed for the trial.
• After the trial, continued use requires a paid plan. Plans are billed yearly in advance at the price shown on our website at the time of purchase.
• Subscriptions are sold and processed by Creem, which acts as our merchant of record and handles payment, invoicing and applicable sales taxes such as VAT.
• Subscriptions renew automatically for another year unless cancelled before the renewal date. You can cancel at any time from the billing page; your access continues until the end of the paid period.
• Refunds are handled according to our Refund Policy.
• We may change prices for future billing periods. We will tell you at least 30 days before a price change applies to your subscription.

4. Plan limits

Each plan includes a maximum number of active students, as described on our pricing page. If you reach the limit, you can upgrade your plan or mark students as inactive.

5. Your data and your families' data

You keep all rights to the data you enter into the Service ("Customer Data"), including information about your students and their parents or guardians.

You are responsible for having a lawful basis to process Customer Data and to contact families, including by WhatsApp and email, and for informing them as required by the data-protection laws that apply to you.

For Customer Data we act as your processor, under your instructions, as described in our Privacy Policy. A data processing agreement (DPA) is available on request at contact@aulapay.app.

6. Acceptable use

You agree not to:

• use the Service to send spam, harassment or unlawful content;
• upload data you have no right to process;
• try to access other customers' data, break or overload the Service, or reverse-engineer it;
• resell the Service without our written permission.

7. Availability and changes

We work to keep the Service available and secure, but we do not guarantee that it will be uninterrupted or error-free. We may improve or change features over time. If we remove a core feature you pay for, we will tell you in advance.

8. Suspension and termination

You can stop using the Service and delete your account at any time. We may suspend or close an account that breaches these Terms or does not pay for its subscription, after notice where reasonable.

After an account is closed, you can ask us to export your data within 30 days. We then delete Customer Data, except where the law requires us to keep it.

9. Liability

The Service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for intent or gross negligence.

10. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky, United States, without regard to its conflict-of-law rules. Mandatory consumer or business protections of your country of residence remain unaffected.

11. Changes to these Terms

We may update these Terms. If a change is significant, we will notify you by email or in the app at least 30 days before it takes effect.

12. Contact

ISSAGRAPH LLC, 271 W. Short St., Ste 410, Lexington, KY 40507, United States. Email: contact@aulapay.app. Phone: +1 (364) 207-1710.